At Aesthetik Profile, we are committed to protecting the privacy and confidentiality of our patients. We understand that your personal information is sensitive, and we take our responsibility to safeguard your privacy seriously. This policy outlines how we handle your information, ensuring it is used appropriately and securely.
Collection of Personal Information
We collect personal information that is necessary to provide you with the best possible care.
This may include:
- Your name, address, date of birth, and contact details.
- Medical history, including any previous surgeries, medical conditions, and current medications.
- Details about your current health concerns and treatment preferences.
- Other information relevant to your care and treatment.
Use of Personal Information
The personal information we collect is used solely for the purpose of providing you with safe, high-quality care.
This may include:
- Diagnosing and managing your medical condition.
- Planning and delivering your treatment.
- Communicating with other healthcare providers involved in your care (with your consent).
- Administrative purposes, such as appointment scheduling and billing.
- Complying with legal and regulatory requirements.
Disclosure of Personal Information
We will only disclose your personal information to third parties in the following circumstances:
- When it is necessary for your ongoing care, such as sharing information with other healthcare professionals involved in your treatment (with your consent).
- When required by law, such as reporting certain conditions or in response to a court order.
- When you provide explicit consent for us to share your information with specific individuals or entities.
We do not share your personal information with third parties for marketing or any other non-healthcare-related purposes.
Storage and Security of Personal Information
We take the security of your personal information very seriously and have implemented robust measures to protect it from unauthorized access, use, or disclosure. Your information is stored securely in both electronic and paper formats, and we regularly review our security practices to ensure they remain effective.
Access to your personal information is restricted to authorized personnel only, and all staff are bound by strict confidentiality agreements.
Your Rights
You have the right to:
- Access your personal information and request a copy of it.
- Request corrections to any inaccuracies in your personal information.
- Withdraw consent for us to share your information with certain third parties, except where disclosure is required by law.
- Request the deletion of your personal information, subject to legal and professional obligations.
If you wish to exercise any of these rights or have any questions or concerns about how we handle your personal information, please contact us directly:
- Email: info@drcarmen.com.au
- Phone: 1300 652 468
- Mail: Aesthetik Profile, 246 Mitcham Rd, Mitcham VIC 3132
Changes to Our Confidentiality Policy
We may update this policy from time to time to reflect changes in legislation or our practices. Any changes will be published on our website, and we encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Us
If you have any questions or concerns about our confidentiality policy or how we manage your personal information, please do not hesitate to contact us. Your trust is important to us, and we are committed to ensuring your privacy is protected.
Thank you for choosing Dr Carmen Munteanu and the team at Aesthetik Profile. We are dedicated to providing you with the highest standard of care in a safe and confidential environment.
